T. Heaven Jones

Customer Care and Service Expert in White Plains, NY

Hello! My name is Heaven. Thank you so much for stopping by my website to learn a little more about me. My professional journey began before college. I attained an engaging administrative internship, working with several major record labels under the umbrella company, Universal Music Group (Island Def Jam Records, Roc-A-Fella Records, and The Inc Records). Through my many internships, I developed my passion for the entertainment and sports industries, and I set a course for my professional goals.

I worked hard and put myself through college and attained a Bachelor of Arts degree in Film and Video with a minor in Music Business Management from Georgia State University. While in college, I excelled as a Marketing Intern for a professional woman's football team, Fayetteville Thunder. I also volunteered as a sports medicine assistant for Division 1 and Division 2 athletic departments.

After graduating, I gained various experiences in several industries, including healthcare administration, aviation, and education. Following my passion, I decided to enroll in a graduate program. I attained a Master of Science in Entertainment Business Administration from Full Sail University. Then started a boutique marketing firm, QuarterPiece Management, LLC, specializing in digital marketing and brand development consulting.

Recently, I have had several roles at my current company, American Airlines. While I love my current position as an Inflight Service Supervisor and a Training Specialist, I am looking to gain more experience in the entertainment industry. Continuing to pursue my professional goals, I am currently applying to law school to specialize in Entertainment and Sports Law.

I am hardworking, driven, and full of good energy! I am a customer care and service expert looking to deliver exceptional training experiences. I am proficient in working in fast-paced environments that demand strong organization and interpersonal skills. I also exemplify sound judgment and professionalism, with the ability to manage multiple projects independently or with a team.

I would love to bring my talents to your team! Please message me, so we could schedule some time to chat!

  • Education
    • Georgia State University
    • Full Sail University
    • Fayetteville State University
Endorsements
Heaven is very passionate about marketing and we have had the pleasure of working with her in the entertainment industry as our Social Media Manager. She has helped us maintain our brand presence through social media channels. We appreciate Heaven's beautiful personality, very inspirational, skilled, and vigorous!
Kimberly Edmonds, COO Y Square Management
I have know Heaven Jones to be a very bright and intelligent young lady. She is very driven and passionate about achieving her professional goals. Heaven is the type of person that always works hard and puts her best foot forward in anything she sets out to do. It is this quality that I admire most in Heaven. She is a person I would select first to work with on any project or initiative.
Karen Gipson, Manager LPL Financial