T. Heaven Jones
Customer Care and Service Expert in White Plains, NY
Hello! My name is Heaven. Thank you so much for stopping by my website to learn a little more about me. My professional journey began before college. I attained an engaging administrative internship, working with several major record labels under the umbrella company, Universal Music Group (Island Def Jam Records, Roc-A-Fella Records, and The Inc Records). Through my many internships, I developed my passion for the entertainment and sports industries, and I set a course for my professional goals.
I worked hard and put myself through college and attained a Bachelor of Arts degree in Film and Video with a minor in Music Business Management from Georgia State University. While in college, I excelled as a Marketing Intern for a professional woman's football team, Fayetteville Thunder. I also volunteered as a sports medicine assistant for Division 1 and Division 2 athletic departments.
After graduating, I gained various experiences in several industries, including healthcare administration, aviation, and education. Following my passion, I decided to enroll in a graduate program. I attained a Master of Science in Entertainment Business Administration from Full Sail University. Then started a boutique marketing firm, QuarterPiece Management, LLC, specializing in digital marketing and brand development consulting.
Recently, I have had several roles at my current company, American Airlines. While I love my current position as an Inflight Service Supervisor and a Training Specialist, I am looking to gain more experience in the entertainment industry. Continuing to pursue my professional goals, I am currently applying to law school to specialize in Entertainment and Sports Law.
I am hardworking, driven, and full of good energy! I am a customer care and service expert looking to deliver exceptional training experiences. I am proficient in working in fast-paced environments that demand strong organization and interpersonal skills. I also exemplify sound judgment and professionalism, with the ability to manage multiple projects independently or with a team.
I would love to bring my talents to your team! Please message me, so we could schedule some time to chat!